Node Troubleshooting

The Node tries to follow the fail-fast principle: if an anomaly is discovered, instead of attempting state recovery, in most cases it will restart. Most of the time it will manifest as crashes, and if it happens once, it shouldn’t be treated as a problem.

However, if the node enters the crash loop or otherwise behaves unexpectedly, it may indicate either a bug in the implementation or a problem with configuration. This section tries to cover common problems.

Panics

Panics is the Rust programming language notion of irrecoverable errors, and normally if panic happens, the application will immediately crash.

• Panic matching called Result::unwrap() on an Err value: Database(PgDatabaseError: problem communicating with the PostgreSQL, most likely some of the connections have died.
• Panic matching failed to init rocksdb: Error { message: "IO error: No space left on device: more space on SSD is required.
• Anything that mentions “Poison Error”: a “secondary” panic that may occur if one of the components panicked first. If you see this panic, look for a panic that happened shortly before it to find the real cause.

Other kinds of panic aren’t normally expected. While in most cases, the state will be recovered after a restart, please report such cases to Matter Labs regardless.

Genesis Issues

On Era, a Node is supposed to start with an applied Postgres dump, or recover from a snapshot (the latter requires an opt-in by changing the node config; see the linked article for details). If you see any genesis-related errors for an Era node without snapshot recovery activated, it may mean the Node was started without an applied dump. For other networks, a Node may be able to sync from the genesis.

RocksDB Issues

When using Docker Compose, Kubernetes or other container orchestrators to run a Node, it is important to follow the rules regarding persistent volumes for RocksDB instances. Volumes must be attached to a specific Node (effectively, to a specific Postgres database). Volumes must not be shared across nodes at the same time (this may lead to RocksDB corruption), and must not be transferred from one node to another.

A symptom of incorrect persistent volume usage is a Node crashing on start with an error like this appearing in the logs:

ERROR zksync_node_framework::service: Task oneshot_runner failed: Oneshot task state_keeper/rocksdb_catchup_task failed
Caused by:
    0: Failed to catch up RocksDB to Postgres
    1: L1 batch number in state keeper cache (5153) is greater than the requested batch number (4652)

(Obviously, L1 batch numbers may differ.)

To fix the issue, allocate an exclusive persistent volume for the Node, ensure that the volume is empty and restart the Node.

Logs

Note: logs with the error level are reported to Sentry if it’s configured. If you notice unneeded alerts there that you don’t consider actionable, you may disable logs for a component by tweaking the configuration.

Same as with panics, normally it’s only a problem if a WARN+ level log appears many times in a row.

Metrics anomalies

The following common anomalies can be discovered by observing metrics after the tree is rebuilt to match the DB snapshot:

• external_node_sync_lag doesn’t decrease and external_node_action_queue_action_queue_size is near 0. Cause: The fetcher can’t fetch new blocks quickly enough. Most likely, the network connection is too slow.
• external_node_sync_lag doesn’t decrease and external_node_action_queue_action_queue_size is at some high level. Cause: The State Keeper doesn’t process fetched data quickly enough. Most likely, a more powerful CPU is needed.
• sql_connection_acquire skyrockets. Probably, there are not enough connections in the pool to match the demand.